Distribution Sales Support Associate | Bank | Contract

Job Scopes

Compensation

• Replacement of Policy
  • Administer the tracking of Replacement of Policy (ROP) to send out letters to client/agents/distributors.
  • Assess and do fact finds for appeals by the agents.
  • Communicate to stakeholders including but not limited to agency leaders, business partners and management to ensure they are kept abreast of relevant information required relating to ROP.
• Distribution Channel Compensation
  • Administer the Distribution channel Compensation to ensure on time and accurate payments.
  • Key touchpoint for internal and external customers’ enquiries on compensation related matters.
  • Ensure the accuracy and timely delivery of the end-to-end process on compensation.
  • Deliver on adhoc tasks when assigned.
  • Enhance / streamline workflow where applicable.
  • Update of SOP promptly and where applicable.
  • Assist and handle enquiries professionally and promptly.

Projects

• Participate in projects & UAT as required.

Job Qualifications

• Degree in any related field
• Excellent Microsoft Office skills: MS Excel (Pivot Tables, Formula), MS Word.
• Proficiency in VBA & Insurance industry experience, is a plus.
• Great interpersonal skills and enjoy working in a team.
• Good communication skills (verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables.
• Able to manage multiple priorities effectively in a fast-paced environment.
• Able to work effectively under pressure with tight timeline.
• Resourceful, independent with problem-solving skills.